Managers in customer and personal services, n.e.c. (NOC 0651)

Job titles

  • academy of music manager
  • art school manager
  • automobile driver training school manager
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Nature of work

This unit group includes managers of establishments that provide services not elsewhere classified, such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.

Fields of interest

  • Managing, organizing, administrating
  • Working in sales and customer service
  • Working in the hospitality or tourism industries

Main duties

  • Managers in this unit group perform some or all of the following duties:
  • - Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
  • - Establish or implement policies and procedures for staff
  • - Plan and control budget and inventory
  • - Respond to inquiries or complaints and resolve problems
  • - Manage contracts for advertising or marketing strategies
  • - Hire, train and supervise staff.

Main characteristics of the occupation

Employment requirements

  • * Completion of secondary school is usually required.
  • * A college diploma or vocational certificate in the subject of instruction may be required.
  • * One to three years of experience in the service being offered are usually required.

Skill type

  • Management occupations

Skill level

  • Professional