Postal and courier services managers (NOC 0132)

Job titles

  • area manager - postal service
  • collection and delivery operations manager - postal service
  • commercial development manager - postal and courier services
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Nature of work

Postal and courier services managers plan, organize, direct, control and evaluate the activities and operations in postal facilities and in establishments that provide courier services. They are employed by Canada Post Corporation and by courier companies.

Fields of interest

  • Crunching numbers
  • Managing, organizing, administrating
  • Working in an office
  • Working in sales and customer service
  • Working in transportation and maintenance

Main duties

  • Postal and courier services managers perform some or all of the following duties:
  • - Plan, organize, direct, control and evaluate the activities and operations of postal facilities and courier service companies, or of operational divisions within Canada Post and courier service companies
  • - Co-ordinate the duties of supervisors and other staff
  • - Manage the accurate and expedient movement of mail and parcels through postal and parcel sorting facilities
  • - Review effectiveness of assigned operations and implement changes to postal and courier operations
  • - Prepare and submit budget estimates and administer the expenditures of postal and courier facilities
  • - Interview, hire and provide training for staff.

Main characteristics of the occupation

Employment requirements

  • * A university degree or college diploma is usually required.
  • * Several years of supervisory or operational experience within a postal or courier facility are usually required.

Skill type

  • Management occupations

Skill level

  • Professional