Managers in health care (NOC 0311)

Job titles

  • administrator, blood bank
  • administrator, dental health services
  • admissions director - health care
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Nature of work

This unit group includes managers who plan, organize, direct, control and evaluate the delivery of health care services, such as diagnosis and treatment, nursing and therapy, within institutions, and in other settings, that provide health care services. They are employed in hospitals, medical clinics, nursing homes and other health care organizations.

Fields of interest

  • Crunching numbers
  • Managing, organizing, administrating
  • Working in an office
  • Writing, working in communications and information

Main duties

  • Managers in health care perform some or all of the following duties:
  • - Plan, organize, direct, control and evaluate the delivery of health care services within a department of a health care institution, or in other settings where health care services are provided
  • - Consult with boards of directors and senior managers to maintain and establish standards for the provision of health care services
  • - Develop evaluation systems to monitor the quality of health care given to patients
  • - Monitor the use of diagnostic services, in-patient beds and facilities to ensure effective use of resources
  • - Develop and implement plans for new programs, special projects, new material and equipment acquisitions and future staffing levels in their department or establishment
  • - Plan and control departmental or establishment budget
  • - Represent the department or establishment at meetings with government officials, the public, the media and other organizations
  • - Supervise health care supervisors and professionals
  • - Recruit health care staff of the department or establishment.
  • * Managers in health care specialize in administering the provision of specific health care services such as dietetics, clinical medicine, laboratory medicine, nursing, physiotherapy or surgery.

Main characteristics of the occupation

Employment requirements

  • * Administrators of departments such as surgery, clinical medicine or laboratory medicine are usually required to have the education and training of a specialist physician.
  • * Administrators of other departments, such as nursing, dietetics or physiotherapy, are usually required to have the education and training of the medical professionals in that department.
  • * Several years of experience in the relevant profession, including supervisory experience, are usually required.
  • * Certification in the relevant profession is required.

Skill type

  • Management occupations

Skill level

  • Professional

More information

  • * There is little or no mobility between departments in different medical specializations.
  • * Progression to senior management positions in health care services is possible with experience.

Professional associations

  • Ordre des administrateurs agréés du Québec
  • 1050, Côte du Beaver Hall, bureau 360
  • Montréal, QC
  • H2Z0A5
  • Toll free: 1-800-465-0880
  • Phone: 514-499-0880
  • Fax: 514-499-0892
  • Email: