Appliance servicers and repairers (NOC 7332)

Job titles

  • after-sales service technician - electrical appliances
  • appliance repairer apprentice
  • appliance repairer, gas - customer service
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Nature of work

Appliance servicers and repairers service and repair domestic and commercial appliances. They are employed by repair shops, appliance service companies and repair departments of retail and wholesale establishments, or they may be self-employed.

Fields of interest

  • Making or building things, constructing, doing repairs, and performing installations
  • Working for yourself
  • Working in sales and customer service
  • Working with your hands

Main duties

  • Small electrical appliance servicers and repairers perform some or all of the following duties:
  • - Repair small electrical appliances, such as lawn and garden equipment and power tools
  • - Consult customer or refer to work order to establish nature of the appliance malfunction
  • - Observe operation of appliance and conduct voltage, resistance and other tests using electrical test equipment
  • - Refer to schematic drawings or product manuals and replace or repair parts or components using hand tools and soldering equipment
  • - Prepare estimates and written accounts of work performed.
  • Major appliance repairers/technicians perform some or all of the following duties:
  • - Repair major electrical or gas appliances, such as domestic and commercial dishwashing equipment, stoves, laundry equipment and refrigerators in customer's home, in customer's place of business or in repair shop
  • - Consult customer or refer to work order to establish nature of the appliance malfunction
  • - Diagnose faults by checking controls, condensers, timer sequences, fans and other components using test equipment such as meters and gauges to measure resistance, current, voltage, pressure, temperature, flue gases and flow rates
  • - Refer to schematic diagrams or product manuals and disassemble appliance using hand tools
  • - Use shop equipment and specialized diagnostic and programming apparatus to repair, adjust and reprogram appliances
  • - Replace components and subcomponents and reassemble appliance using hand tools and soldering and brazing equipment
  • - Prepare estimates and written accounts of work performed
  • - May plan service routes.

Main characteristics of the occupation

Employment requirements

  • * Small appliance repairers usually require some specialized college or high school courses or several months of on-the-job training.
  • * Major appliance repairers/technicians require some secondary school education and completion of a college program in appliance repair or Completion of a three- or four-year apprenticeship program in appliance repair.
  • * Appliance service technician, or appliance serviceperson, trade certification is compulsory in Alberta and available, but voluntary, in Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Quebec, Ontario, British Columbia, the Northwest Territories and Nunavut.
  • * A provincial gas fitter licence, or gas appliance technician certificate, may be required for gas appliance service technicians.
  • * Red Seal endorsement is also available to qualified appliance service technicians upon successful completion of the interprovincial Red Seal examination.

Skill type

  • Trades, transport and equipment operators and related occupations

Skill level

  • Technical

More information

  • * The Red Seal endorsement allows for interprovincial mobility. Additional information from Emploi-Québec: Under the Agreement on Internal Trade, a worker holding certification in a regulated trade has access to interprovincial labour mobility, whether or not the worker’s certification bears a Red Seal endorsement.
  • * Progression to supervisory positions is possible with experience.