Accommodation, travel, tourism and related services supervisors (NOC 6313)

Job titles

  • airline sales and service agents supervisor
  • assistant passenger service co-ordinator - railway
  • baggage handler supervisor
  • View all job titles

Nature of work

Supervisors in this unit group supervise and co-ordinate the activities of hotel accommodation service clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified. They are employed by service establishments throughout the public and private sectors.

Fields of interest

  • Managing, organizing, administrating
  • Working in the hospitality or tourism industries

Main duties

  • Accommodation, travel, tourism and related services supervisors perform some or all of the following duties:
  • - Co-ordinate, assign and review the work of hotel, motel and other accommodation services clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified
  • - Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • - Resolve work-related problems and prepare and submit progress and other reports
  • - Hire and train staff in job duties, safety procedures and company policies
  • - Requisition supplies and materials
  • - Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • - May perform the same duties as workers supervised.

Main characteristics of the occupation

Not available for this occupation.

Employment requirements

  • * Completion of secondary school is usually required.
  • * Completion of college courses related to the area supervised may be required.
  • * Experience in the occupation supervised is usually required.

Skill type

  • Sales and service occupations

Skill level

  • Technical

More information

  • * Progression to managerial positions is possible with additional training or experience.

Professional associations

  • Comité sectoriel de main-d'œuvre de l'industrie touristique du Québec
  • 2751, boulevard Jacques-Cartier Est
  • Bureau 200
  • Longueuil, QC
  • J4N1L7
  • Phone: 450-651-1099
  • Fax: 450-651-1567
  • Email: info@cqrht.qc.ca