Supervisors, general office and administrative support workers (NOC 1211)

Job titles

  • administrative services supervisor
  • attendance records supervisor
  • clerical supervisor
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Nature of work

Supervisors in this unit group supervise and co-ordinate the activities of workers in minor groups: General Office Workers (141) and Office Equipment Operators (142). They are employed throughout the public and private sectors.

Fields of interest

  • Managing, organizing, administrating
  • Working in an office
  • Writing, working in communications and information

Main duties

  • Supervisors in this unit group perform some or all of the following duties:
  • - Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • - Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • - Resolve work-related problems and prepare and submit progress and other reports
  • - Train workers in job duties, safety procedures and company policies
  • - Requisition supplies and materials
  • - Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • - May perform the same duties as workers supervised.

Main characteristics of the occupation

Not available for this occupation.

Employment requirements

  • * Completion of secondary school is required.
  • * Completion of college courses related to area supervised is usually required.
  • * Experience in the occupation supervised is usually required.

Skill type

  • Business, finance and administration occupations

Skill level

  • Technical