Telecommunications installation and repair workers (NOC 7246)

Occupation related to information and communications technology

Occupation targeted by the Workplace Apprenticeship Program

Please note that detailed information for each of the occupations under the Workplace Apprenticeship Program is only available in French.

Job titles

  • apprentice communication electrician - switching
  • apprentice electrician - telecommunications equipment
  • apprentice telephone switchman/woman
  • View all job titles

Nature of work

Telecommunications installation and repair workers install, test, maintain and repair telephones, telephone switching equipment and telecommunications equipment related to transmission and processing of voice, video signals and other data over a variety of media including fibre optics, microwave, radio and satellite. They are employed by telephone and other telecommunications transmission services establishments.

Fields of interest

  • Carrying out tests or trials, process control
  • Making or building things, constructing, doing repairs, and performing installations
  • Working with computers, information technology, and communications
  • Working with your hands

Main duties

  • Telephone installers and repairers perform some or all of the following duties:
  • - Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
  • - Test installed telephone systems to locate transmission faults
  • - Repair or replace defective and damaged telephones, wire and associated equipment.
  • Switch network installers and repairers perform some or all of the following duties:
  • - Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
  • - Inspect and test trunking systems, circuits and equipment
  • - Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
  • Telecommunications service testers perform some or all of the following duties:
  • - Operate computerized testing systems to conduct service tests on customer lines and equipment
  • - Determine the nature, cause and location of service trouble
  • - Initiate the dispatch of appropriate repair personnel
  • - Complete test reports and maintain test and service records
  • - May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.
  • Telecommunications equipment technicians perform some or all of the following duties:
  • - Install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other related telecommunications equipment
  • - Configure operating systems and install software for access to the Internet
  • - Inspect and test operation of telecommunications equipment
  • - Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.

Main characteristics of the occupation

Employment requirements

  • * Completion of secondary school is required.
  • * Telephone and switch network installers and repairers require completion of an apprenticeship program ranging from three to four years or A combination of over three years work experience in the trade and some high school, college or industry related courses.
  • * Telecommunications equipment technicians usually require completion of a college electrical and electronics program and several months of on-the-job training or Completion of a three- or four-year apprenticeship training program.
  • * Trade certification for communication technicians is available, but voluntary, in Nova Scotia, Alberta, British Columbia, the Northwest Territories and Nunavut.
  • * Experience as an installer and repairer (telephone and switch network) is usually required for service testers.

Skill type

  • Trades, transport and equipment operators and related occupations

Skill level

  • Technical