Human resources professionals (NOC 1121)

Job titles

  • bargaining agent
  • benefits consultant
  • certification officer (Quebec public service)
  • View all job titles

Nature of work

Human resources professionals develop, implement and evaluate human resources and labour relations policies, programs and procedures and advise managers and employers on human resources matters. Human resources professionals are employed throughout the private and public sectors, or they may be self-employed.

Fields of interest

  • Counseling, helping others
  • Working in an office
  • Writing, working in communications and information

Main duties

  • Human resources professionals perform some or all of the following duties:
  • - Plan, develop, implement and evaluate human resources and labour relations strategies including policies, programs and procedures to address an organization's human resource requirements
  • - Advise managers and employees on the interpretation of human resources policies, compensation and benefit programs and collective agreements
  • - Negotiate collective agreements on behalf of employers or workers, mediate labour disputes and grievances and provide advice on employee and labour relations
  • - Research and prepare occupational classifications, job descriptions, salary scales and competency appraisal measures and systems
  • - Plan and administer staffing, total compensation, training and career development, employee assistance, employment equity and affirmative action programs
  • - Manage programs and maintain human resources information and related records systems
  • - Hire and oversee training of staff
  • - Co-ordinate employee performance appraisal programs
  • - Research employee benefit and health and safety practices and recommend changes or modifications to existing policies.

Main characteristics of the occupation

Employment requirements

  • * A university degree or college diploma in human resources management or a related field, such as business administration, industrial relations, commerce or psychology or Completion of a professional development program in human resources administration is required.
  • * Some employers may require human resources professionals to hold a Certified Human Resources Professional (CHRP) designation.

Skill type

  • Business, finance and administration occupations

Skill level

  • Professional

More information

  • * Progression to management positions is possible with experience.

Professional associations

  • Ordre des conseillers en ressources humaines agréés du Québec
  • 1200, avenue McGill Collège, bureau 1400
  • Montréal, QC
  • H3B4G7
  • Toll free: 1-800-214-1609
  • Phone: 514-879-1636
  • Fax: 514-879-1722
  • Email: