Senior managers - financial, communications and other business services (NOC 0013)

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Changes have been made to the method for estimating job prospects per occupation. To better reflect the reality of the job market and the new method of estimation, the prospect diagnostics have been modified. Thus, the possible diagnostics are now excellent, good, limited and not published. For more information about the meaning of each diagnostic, see the glossary.
Estimated hourly wage
in Québec (2016-2018)
Minimum Not published
Median Not published
Maximum Not published
Job prospect
(2017-2021)
Employment in 2016
17,000
Skill level
Professional (usually a university degree)

Nature of work

Senior managers in this unit group are usually appointed by a board of directors, to which they report. They work either alone or in conjunction with the board of directors to develop and establish objectives for the company, and to develop or approve policies and programs. They plan, organize, direct, control and evaluate, through middle managers, the operations of their organization in relation to established objectives. They work in establishments throughout the telecommunications, finance, insurance, real estate, and data processing, hosting and related services industries as well as other business service industries.

Main duties

  • Senior managers in this unit group perform some or all of the following duties:
  • - Determine the company's mission and strategic direction as conveyed through policies and concrete objectives which are met through the effective management of human, financial and material resources
  • - Authorize and organize the establishment of major departments and associated senior staff positions
  • - Allocate material, human and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning
  • - Continued…
  • - Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions
  • - Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.
  • * Senior managers in this unit group may specialize in areas such as finance, marketing or human resources or in a particular service area.

Employment requirements

  • * A university degree in business administration, commerce, computer science or other discipline related to the service provided is usually required.
  • * Several years of experience as a middle manager in financial, communications or other business services are usually required.
  • * Specialization in a particular functional area or service is possible through specific university training in that area or through previous experience.
  • * Senior managers in finance usually require a professional accounting designation.

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