Medical administrative assistants (NOC 1243)

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Changes have been made to the method for estimating job prospects per occupation. To better reflect the reality of the job market and the new method of estimation, the prospect diagnostics have been modified. Thus, the possible diagnostics are now excellent, good, limited and not published. For more information about the meaning of each diagnostic, see the glossary.
Estimated hourly wage
in Québec (2017-2019)
Minimum 15.50$
Median 20.60$
Maximum 25.00$
Job prospect
Employment in 2018
Skill level
Technical (usually a college or secondary school vocational diploma)

Nature of work

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.

Main duties

  • Medical secretaries perform some or all of the following duties:
  • - Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
  • - Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
  • - Interview patients in order to complete forms, documents and case histories
  • - Continued…
  • - Complete insurance and other claim forms
  • - Initiate and maintain confidential medical files and records
  • - Prepare draft agendas for meetings and take, transcribe and distribute minutes
  • - Prepare financial statements and billing
  • - Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
  • - Order supplies and maintain inventory
  • - Determine and establish office procedures and routines
  • - May supervise and train other staff in procedures and in use of current software.

Employment requirements

  • * Completion of secondary school is usually required.
  • * Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.

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