Computer network technicians (NOC 2281)

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Changes have been made to the method for estimating job prospects per occupation. To better reflect the reality of the job market and the new method of estimation, the prospect diagnostics have been modified. Thus, the possible diagnostics are now excellent, good, limited and not published. For more information about the meaning of each diagnostic, see the glossary.
Estimated hourly wage
in Québec (2017-2019)
Minimum 19.00$
Median 31.00$
Maximum 45.05$
Job prospect
Employment in 2018
Skill level
Technical (usually a college or secondary school vocational diploma)

Occupation related to information and communications technology

Nature of work

Computer network technicians establish, operate, maintain and co-ordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. They set up and maintain Internet and intranet Web sites and Web-server hardware and software, and monitor and optimize network connectivity and performance. They are employed in information technology units throughout the private and public sectors. Supervisors of computer network technicians are included in this unit group.

Main duties

  • Computer network technicians perform some or all of the following duties:
  • - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
  • - Evaluate and install computer hardware, networking software, operating system software and software applications
  • - Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
  • - Continued…
  • - Provide problem-solving services to network users
  • - Install, maintain, troubleshoot and upgrade Web-server hardware and software
  • - Implement network traffic and security monitoring software, and optimize server performance
  • - Perform routine network start up and close down and maintain control records
  • - Perform data backups and disaster recovery operations
  • - Conduct tests and perform security and quality controls
  • - Control and monitor e-mail use, Web navigation, and installed software
  • - Perform shell scripting or other basic scripting tasks
  • - May supervise other workers in this group.

Employment requirements

  • * Completion of a college or other program in computer science, network administration, Web technology or a related field is usually required.
  • * Certification or training provided by software vendors may be required by some employers.

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