Maîtres d'hôtel and hosts/hostesses (NOC 6511)

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Changes have been made to the method for estimating job prospects per occupation. To better reflect the reality of the job market and the new method of estimation, the prospect diagnostics have been modified. Thus, the possible diagnostics are now excellent, good, limited and not published. For more information about the meaning of each diagnostic, see the glossary.
Estimated hourly wage
in Québec (2016-2018)
Minimum Not published
Median 14.00$
Maximum 24.04$
Job prospect
(2017-2021)
Employment in 2016
5,000
Skill level
Intermediate (generally a secondary school diploma)

Nature of work

Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and co-ordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.

Main duties

  • Maîtres d'hôtel and hosts/hostesses perform some or all of the following duties:
  • - Receive and record patrons' reservations and assign tables
  • - Greet patrons at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
  • - Speak with patrons to ensure satisfaction with food and service, and attend to complaints
  • - Continued…
  • - Order necessary dining room supplies and equipment
  • - Inspect dining and serving areas and equipment
  • - Supervise and co-ordinate activities of food and beverage servers and other serving staff
  • - Accept payment from patrons for food and beverage
  • - Maintain financial statements and records and ensure safe-keeping
  • - Prepare work schedules and payrolls
  • - Interview candidates for food and beverage server positions and train new employees
  • - May be responsible for marketing and advertising the dining establishment.

Employment requirements

  • * Completion of secondary school is usually required.
  • * Several weeks of on-the-job training are usually required.
  • * Maîtres d'hôtel require experience as a formal or captain waiter/waitress or other food service experience.

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