Correspondence, publication and regulatory clerks (NOC 1452)

Nature of work

Clerks in this unit group write correspondence, proofread material for accuracy, compile material for publication, verify, record and process forms and documents, such as applications, licences, permits, contracts, registrations and requisitions, and perform other related clerical duties in accordance with established procedures, guidelines and schedules. They are employed by newspapers, periodicals, publishing firms and by establishments throughout the private and public sectors.

Main duties

The following is a summary of main duties for some occupations in this unit group:
- Classified advertising clerks receive customers' orders for classified advertising, write and edit copy, calculate advertising costs and bill customers.
- Correspondence clerks write business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing enquiries and service complaints.
- Editorial assistants and publication clerks assist in the preparation of periodicals, advertisements, catalogues, directories and other material for publication; proofread material; verify facts and conduct research.
- Continued…
- Proofreaders read material prior to publication to detect and mark for correction any grammatical, typographical or compositional errors within tight deadlines.
- Readers and press clippers read newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients.
- Regulatory clerks compile, verify, record and process applications, licences, permits, contracts, registrations, requisitions and other forms and documents in accordance with established procedures using processing systems; and authorize and issue licences, permits, registration papers, reimbursements and other material after requested documents have been processed and approved.

Employment requirements

• * Completion of secondary school is required.
• * Additional courses or a diploma in writing, journalism or a related field may be required.
• * Previous clerical or administrative experience may be required.