Maîtres d'hôtel and hosts/hostesses (NOC 6511)

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The 2019-2023 job prospects by occupation have been revised to take the COVID-19 health crisis into account. For more information about the meaning of each diagnostic, see the glossary.
Estimated hourly wage
in Québec (2018-2020)
Minimum Not published
Median 15.00$
Maximum 26.44$
Job prospect
(2019-2023)
Employment in 2018
5,000
Skill level
Intermediate (generally a secondary school diploma)

Nature of work

Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and co-ordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.

Main duties

  • Maîtres d'hôtel and hosts/hostesses perform some or all of the following duties:
  • - Receive and record patrons' reservations and assign tables
  • - Greet patrons at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
  • - Speak with patrons to ensure satisfaction with food and service, and attend to complaints
  • - Continued…
  • - Order necessary dining room supplies and equipment
  • - Inspect dining and serving areas and equipment
  • - Supervise and co-ordinate activities of food and beverage servers and other serving staff
  • - Accept payment from patrons for food and beverage
  • - Maintain financial statements and records and ensure safe-keeping
  • - Prepare work schedules and payrolls
  • - Interview candidates for food and beverage server positions and train new employees
  • - May be responsible for marketing and advertising the dining establishment.

Employment requirements

  • * Completion of secondary school is usually required.
  • * Several weeks of on-the-job training are usually required.
  • * Maîtres d'hôtel require experience as a formal or captain waiter/waitress or other food service experience.

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