Managers in customer and personal services, n.e.c. (NOC 0651)

Note: The codes in brackets and under the Aptitudes heading are for career development specialists. Under the Interests heading, the code is in upper or lower case letters depending on the degree of importance.

Interests

Directive (D)

Directive persons like to take charge and control situations. They like to take responsibility for projects that require planning, decision making and co-ordinating the work of others. They are able to give direction and instructions easily. They enjoy organizing their own activities. They see themselves as independent and self-directing.

Methodical (M)

Methodical persons like to have clear rules and organized methods to guide their activities. They prefer working under the direction or supervision of others according to given instructions, or to be guided by established policies and procedures. Methodical persons like to work on one thing until it is completed. They enjoy following a set routine and prefer work that is free from the unexpected.

Social (s)

Social persons like dealing with people. They enjoy caring for and assisting others in identifying their needs and solving their concerns. Social persons like working and co-operating with others. They prefer to be involved in work that requires interpersonal contact.

Physical activities

Near vision (V2)

Work activities are performed near the worker. The scope of the visual field is broader than in Close visual acuity (1).

Not relevant (C0)

Colour discrimination is not relevant in the performance of the work.

Verbal interaction (H2)

Work activities involve communication with colleagues, clients and/or the public on a regular basis.

Sitting, standing, walking (B3)

This level involves work activities in combinations and varying degrees of Sitting (1) and Standing and/or walking (2).

Not relevant (L0)

Work activities do not involve co-ordination of limbs.

Limited (S1)

Work activities involve handling loads up to 5 kg.

Aptitudes

G V N S P Q K F M
3 3 3 4 4 3 4 4 4

Data, people, things

Co-ordinating (D1)

Determining time, place and sequence of operations or actions to be taken based on analysis of data executing determinations and/or reporting events.

Supervising (P3)

Determining or interpreting work procedures for a group or team of workers, assigning specific duties to them, maintaining harmonious relations and promoting efficiency.

Not significant (C8)

Not significant

Environmental conditions

Regulated inside climate (L1)

A normal controlled environment such as an office, hospital or school.