User support technicians (NOC 2282)

Note: The codes in brackets and under the Aptitudes heading are for career development specialists. Under the Interests heading, the code is in upper or lower case letters depending on the degree of importance.

Interests

Methodical (M)

Methodical persons like to have clear rules and organized methods to guide their activities. They prefer working under the direction or supervision of others according to given instructions, or to be guided by established policies and procedures. Methodical persons like to work on one thing until it is completed. They enjoy following a set routine and prefer work that is free from the unexpected.

Social (S)

Social persons like dealing with people. They enjoy caring for and assisting others in identifying their needs and solving their concerns. Social persons like working and co-operating with others. They prefer to be involved in work that requires interpersonal contact.

Objective (o)

Objective persons enjoy working with tools, equipment, instruments and machinery. They like to repair and/or fabricate things from various materials according to specifications and using established techniques. Objective persons are interested in finding out how things operate and how they are built.

Physical activities

Near vision (V2)

Work activities are performed near the worker. The scope of the visual field is broader than in Close visual acuity (1).

Relevant (C1)

Colour discrimination is relevant in the performance of the work.

Verbal interaction (H2)

Work activities involve communication with colleagues, clients and/or the public on a regular basis.

Sitting (B1)

Work activities primarily involve sitting. Standing and/or walking (2) may occur but is incidental to the work being performed.

Upper limb co-ordination (L1)

Work activities involve co-ordination of upper limbs.

Limited (S1)

Work activities involve handling loads up to 5 kg.

Aptitudes

G V N S P Q K F M
2 2 3 3 3 3 4 4 4

Data, people, things

Compiling (D3)

Accumulating information usually recorded physically but which may be stored mentally; gathering, collating and classifying information about data, people and things; frequently reporting and/or carrying out a prescribed action in relation to the information.

Serving - Assisting (P7)

Attending to the needs and requests of people or animals or the expressed and implicit wishes of people; helping and supporting other workers in the performance of tasks.

Precision working (C1)

Using the body and/or equipment to move, guide, place, install and/or interface with objects, in order to attain specifications and precise standards. Considerable judgment is required to select, adjust and utilize appropriate tools, products and/or materials to accomplish specified objectives.

Environmental conditions

Regulated inside climate (L1)

A normal controlled environment such as an office, hospital or school.